I had my daughter’s shower at the Woodbury Country Club yesterday afternoon. It was an amazing affair and I want everyone to know what a fantastic job they did. Sara, our Matra’d was unbelievable. As it turned out, there was a one-day snowstorm and the last minute we had 10 cancellations. As a result we realized that two of the tables would only have three and four guests sitting there. I was so upset and overwhelmed as we already had place cards printed with table numbers, etc and I knew we had to make changes. Sara took total control, broke down the table, redistributed guests, place card numbers were changed, etc. all in about 10 minutes. Sara took care of everything during the shower. No matter what I asked to have done, it was taken care of by her and always with a smile on her face and a hug for me. She helped organize packing the gifts, and getting everything ready when we left. The cocktail hour, dinner, the dessert bar was unbelievable. Everyone raved about the food (steak, chicken and salmon)….I could not have asked for a more perfect shower.
Next I need to tell you about Mary B. Mary is the Sales Manager that worked with me from the day I went to look at the WCC as a possibility for the shower (in August) until I left the Woodbury the night of the shower (last night). She was my “go to” person for everything that I did. She calmed me down when I was a crazy lunatic and made me smile, when I was just about in tears. I wanted a white and gold (which was the color theme of the shower) candy buffet and I didn’t have a clue what to do, what to order, etc. She was right there by my side ordering the candy with me, giving me a list of what I needed to buy for the table and on her hands and knees putting the finishing touches on the buffet when I arrived for the shower. The candy buffet table looked AMAZING. There isn’t a decorator around that could have done a better job than she did. Everyone said it was one of the “highlights of the shower”.
The only way I can describe my experience with her is to write down what I said to her in my thank you note to her. So here it is:
I would like to express my appreciation for all you have done to help with the planning and execution of Dyanna’s bridal shower. You went far beyond the “Sales Manager” call of duty, and that certainly did not go unnoticed.
I thank you from the bottom of my heart for your kindness, patience and consideration through this entire process. Your genuine concern for your clients and love of what you do are apparent, and make you stand out from so many others I have dealt with in business.
I feel very lucky that the Woodbury Country Club assigned you to work with me, as I know I could not have done this without you.
I wish you and your family a very Merry Christmas, and a Happy,Healthy 2014.
So to all of you out there, whether it be a wedding, shower, or any special occasion event, just note that the Woodbury Country Club does a quality job. Kudos to the owners, The Passavia Family, who have done a great job in hiring the right people for their beautiful venue.